Privacy Policy

Who we are

Our website address is: https://rolipa.store.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Online store purchases and orders

When you place an order through ROLIPA, we collect the information necessary to process and fulfil your order. This may include your name, billing and delivery address, email address, telephone number, order details, selected delivery method and information related to the payment transaction. We use this information to process your order, arrange delivery, provide customer support, handle returns and refunds, prevent fraud, and comply with our legal and accounting obligations.

Payments

Payments made through our online store are processed by third-party payment service providers. ROLIPA does not store your full payment card details. Payment providers may process information necessary to complete and verify the transaction, prevent fraud and comply with applicable legal requirements.

Delivery and order fulfilment

To fulfil and deliver your order, we may share the information necessary for order fulfilment with our fulfilment partners, suppliers and delivery service providers. This may include your name, delivery address, telephone number, email address and order details. These parties receive only the information necessary to prepare, dispatch and deliver your order.

Service providers

We use third-party service providers to operate our online store and fulfil customer orders. These may include our e-commerce platform, payment service providers, order fulfilment partners, product suppliers, hosting providers and delivery companies. Personal data is shared with these providers only where necessary to provide their services, process orders, deliver products, maintain the website or comply with legal obligations.

Legal basis for processing

We process personal data where it is necessary to perform a contract with you, comply with our legal obligations, pursue our legitimate interests in operating and protecting our business, or where you have given your consent. Where processing is based on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including processing orders, providing customer service and meeting legal, tax and accounting obligations. Retention periods may vary depending on the type of data and applicable legal requirements.

Your data protection rights

Under applicable data protection laws, including the GDPR, you may have the right to access your personal data, request correction or deletion of your data, restrict or object to certain processing, and request data portability. Where processing is based on your consent, you may withdraw that consent at any time. You also have the right to lodge a complaint with the competent data protection supervisory authority.

Data controller and contact

The controller responsible for the processing of personal data through this website is SIA ROLIPA. If you have any questions about this Privacy Policy or the processing of your personal data, or if you wish to exercise your data protection rights, please contact us at info@rolipa.store.